Privacy Policy

Last updated: 12/11/2025

Introduction

Nelly's Logistics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our courier services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email, phone number)
• Delivery addresses and postcodes
• Company details (if applicable)
• Shipment details and special instructions
• Payment information

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our courier services
• Process and complete deliveries
• Send you service-related communications
• Respond to your requests and inquiries
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Object to processing of your data
• Data portability

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@nellyslogistics.com
Phone: +44 XXXX XXXXXX